Why CapCut keeps Crashing?


Many users often wonder, "Why CapCut keeps crashing?" Over the course of this blog post, we are going to explore possible reasons behind these unexpected crashes and offer viable solutions to help keep your creative flow uninterrupted.


Have you ever found yourself in the middle of an exciting editing project on CapCut when, all of a sudden - crash? The program ceases, and all your changes, all those subtle tweaks you were so excited to share with the world, are gone. It is a frustrating experience, one that has left many CapCut users scratching their heads in search of a solution.


If you're nodding your head in agreement, fret not, you are not alone. Many users often wonder, "Why does CapCut keep crashing?" Over the course of this blog post, we are going to explore possible reasons behind these unexpected crashes and offer viable solutions to help keep your creative flow uninterrupted.


Stay with us as we uncover and demystify the tech behind the scene, ensuring that you navigate your way around these glitches and utilize CapCut to its maximum potential. So, let’s cut to the chase and get started!

Why CapCut Crashes?

Here are the reasons why CapCut, a widely-used video editing application, might crash while you're working on your project. This interruption could stem from factors like low device memory, an outdated version of the application, a corrupted application file, or device incompatibility. These issues can affect your user experience significantly and disrupt your creative flow. Below, we delve into each of these potential problems to illustrate why CapCut might be crashing on your device.

Outdated app or device

If either the CapCut app or the device it’s installed on are outdated, this can likely lead to the app crashing. An outdated application might not get along well with the latest system updates and vice versa. Regularly updating both the device's system software and the CapCut app is necessary to ensure the app functions optimally and reduces the risk of crashes.

Too many applications open simultaneously on the device

Having too many apps open at the same time can also cause CapCut to crash. This is because all these applications are competing for your device's memory and CPU resources. If the system is overloaded, it may not have enough resources to run CapCut effectively. Therefore, closing unnecessary applications when running CapCut will likely make it run smoother and reduce the chances of crashes.

Corrupted CapCut app build-up

CapCut crashing can also occur if there's a corrupted CapCut app build-up. This usually happens when the app's data or cache becomes corrupt due to various reasons, such as an unsuccessful update, system crash, or even an intrinsic bug in the software. Clearing the app's cache or reinstalling the app can help solve this issue.

Insufficient memory or storage space on the device

A common reason why CapCut might crash is due to inadequate disk space or memory on the device. CapCut, as a video-editing app, requires ample storage and memory to function properly and execute tasks. Lack of these resources can result in the app being unable to function, frequently crashing, or displaying error messages. It's essential to ensure that your device has a sufficient amount of memory and storage space to run CapCut smoothly.

Large video files

CapCut can also crash when handling large video files. These files take up a lot of memory and processing power. Loading, editing, and rendering these large files might overwhelm the application, leading it to crash. To solve this, you could consider reducing the size of your video files or dividing them into smaller, more manageable chunks.

Outdated PC graphics card driver

Having an outdated graphics card driver on your PC can lead to CapCut crashing. This is due to the incompatibilities that arise between the older driver and the demands of the CapCut app. Updating your graphics card driver could provide a more stable environment for CapCut to run, leading to fewer crashes.

Minor errors or glitches on the device or CapCut app

Minor errors or glitches can also cause CapCut to crash. These can be internal software bugs within CapCut or system-related problems with the device itself. These glitches can be temporary or recurring, leading to the app's unstable performance. Restarting the device or the app usually fixes these minor issues.

How to Fix CapCut Crashes? 

This section is especially dedicated to troubleshooting and resolving the dreaded CapCut crashes that may be disrupting your video-editing process. You will find that most of the solutions involve simple actions from your end, such as ensuring your device has sufficient memory, updating to the latest version of the application, reinstalling the application if corruption issues persist, and checking your device's compatibility with the CapCut app. Let's embark on this journey to smooth, uninterrupted video editing with CapCut.

Restart Your Device

Why CapCut keeps crashing - Restart on Android

Restarting the device clears fragmented and old data, freeing up resources for CapCut to operate smoothly.

For both Android and iOS mobile devices, as well as PCs, the process of restarting is relatively similar and straightforward. Here's how you do it:

Press and hold the power button on your device. The positioning of this button can vary depending on your device model. On most Android and iOS phones, it's typically on the right side. For computers, it's usually on the front of the desktop tower or along the sides of a laptop.

Hold this button until a menu pops up on your device's screen. This menu will usually contain options like Power Off, Restart, and sometimes Airplane Mode. The exact options can vary based on the device and its operating system.

Select the Restart option to begin the process of restarting your device. Doing so will close all running applications and, upon restarting, clear out unnecessary residual data left in your device's memory. This effectively frees up resources that CapCut and other apps can then use to operate smoothly.

Free Up Storage Space

CapCut requires storage space for drafts and processing. Without enough storage space, the app may crash.

For Android and iOS users, the process to increase storage space is as follows:

  • Go to your device's settings. You can do this by locating the Settings icon on your device's home screen and tapping on it.
  • Once you are in settings, locate the Storage option. This option can usually be found under the Device or General categories.
  • After accessing the storage option, you'll be presented with a breakdown of your device's memory usage. Here, you can clear cache or uninstall unnecessary apps.
  • Clearing the cache can be done by selecting Cached Data or Cache and then confirming the action by selecting Clear Cache.
  • To uninstall unnecessary apps, you can usually go back to the main Settings menu, choose Apps or Applications, select the app you wish to uninstall, and then tap Uninstall.

For PC users, you can free up storage space by following these instructions:

  • Open Settings by clicking the Start button and then the Settings gear icon.
  • In the Settings window, select the System category.
  • From there, click on Storage in the left-hand side menu.
  • Finally, click on Free Up Space Now. Windows will then automatically start a scan for files you can delete to save space. After the scan, you can choose which files to delete and then confirm the action.

Close Unnecessary Apps

Background apps consume the device's RAM which could result in the CapCut app crashing due to a lack of sufficient memory.

For Android users

Why CapCut keeps crashing - Swipe Up to Close

For Android users, the process of closing background apps is quite simple and can be done in a few steps. These apps often consume resources and battery life, which can slow down your device and cause a shorter battery life. Closing these apps will not only improve your smartphone's performance but also increase its battery life. Here's how to close background apps on Android devices:

First, access your recent apps screen by either tapping the square or the recent apps button at the bottom of your screen. This may vary depending on your Android model and the manufacturer's interface, but it is generally found alongside the home and back buttons.

Once you are in the recent apps screen, you will see a list of apps displayed as cards or tiles. These apps are currently running in the background and consuming resources such as memory and processing power. Swipe the app left or right to dismiss it and close it from running in the background. This action effectively prevents the selected app from using any more resources or consuming battery life.

For iOS users

The process begins by accessing the app switcher. iPhone users can do this by double-clicking the Home button. The Home button is located at the bottom center of your iPhone unless you're using an iPhone X or later, which requires a different method. iPhones with Face ID (iPhone X or later) require a swipe up from the bottom of the screen and a pause in the middle to reveal the app switcher.

When you enter the app switcher, you will see previews of your most recently used apps. By swiping right or left, you can navigate through these apps and find the one you want to close. All these apps are running in the background, potentially using up valuable system resources.

When you've found the app you wish to close, all it takes to shut it down is a simple swipe upwards on the app's preview. This effectively closes the app, reducing its consumption of system resources and freeing up more memory for other tasks.

For PC users

Why CapCut keeps crashing - End Tasks on PC

Your first step is to access the Task Manager. There are a couple ways to do this. One quick method is by pressing the Ctrl + Shift + Esc keys simultaneously. Alternatively, you can simultaneously press the Ctrl + Alt + Delete keys, and then from the options that appear, click on Task Manager.

Once you've opened the Task Manager, you'll see a list of all the applications and processes currently running on your system. These include apps that you've opened yourself as well as background processes running to keep your system functioning.

To find and close the unnecessary applications, scan through the Applications tab (or Processes tab in some Windows versions) in the Task Manager. This tab provides a list of all currently running applications, along with details about their resource usage.

After locating the unnecessary applications, simply click on the application's name to select it, and then click the End Task button at the bottom right of the Task Manager window. This action will immediately close the selected application, freeing up system resources.

Clear CapCut Cache Data

Clearing CapCut's cache data can help improve the app's performance, especially if corrupted cache data is causing issues. The steps for doing so varies between Android, iOS, and PC users due to different system designs.

For Android users:

  • Go to your device's `Settings`.

Why CapCut keeps crashing - Click Settings

  • Scroll down and tap `App Management

Why CapCut keeps crashing - Click App Management

  • Then choose App list`.

Why CapCut keeps crashing - Click App List

  • Scroll down until you find `CapCut` in the list of apps. Tap on it.

Why CapCut keeps crashing - Click CapCut

  • Tap `Storage Usage`.

Why CapCut keeps crashing - Click Storage Usage

  • You'll see two options: `Clear Cache` and `Clear Data`. Tap `Clear Cache`.

Why CapCut keeps crashing - Choose Clear Cache

For iOS (Apple) users:

Unfortunately, iOS does not provide a built-in feature to clear cache for specific apps. However, you can uninstall and reinstall the app to essentially accomplish the same goal (this process also deletes cache data). Follow the steps provided in the [previous section](#Reinstall-CapCut-Mobile-App) for detailed instructions.

For PC users:

If you're using CapCut online on your PC, you can clear your browser's cache. Here's how to do this on two of the most popular browsers:

Google Chrome:

  • Click the three dots at the top-right corner of Chrome.

Why CapCut keeps crashing - Click three dots line

  • Select `Clear browsing data`.

Why CapCut keeps crashing - Clear Browsing History

  • In the `Time range` drop-down menu, select `All Time`.

Why CapCut keeps crashing - Choose All Time

  • Check the box for `Cached images and files`.

  • Click `Clear data`.

Why CapCut keeps crashing - Clear Data

As always, remember to save your work and close any unnecessary applications before clearing the cache to prevent data loss.

Update CapCut Mobile App

Updating apps can address known issues.

For Android and iOS users: Go to the App Store or Google Play, find CapCut and tap "Update”.

Why does CapCut Ruin Quality - Update CapCut

Reinstall CapCut Mobile App

Reinstalling the CapCut mobile app can help you address issues related to corrupted installation files. This process involves uninstalling the app from your device and then reinstalling it from either Google Play (for Android users) or App Store (for iOS users).

Here are the steps to reinstall CapCut:

For Android users:

  • From your device's home screen, open the app drawer and locate the CapCut app.

Why CapCut keeps crashing - Find Capcut

  • Tap and hold the CapCut app. A new menu will pop up.
  • From the menu, select Uninstall. Confirm the action by tapping OK.

Why CapCut keeps crashing - Click Uninstall

  • Once the app is uninstalled, go to the Google Play Store.

Why CapCut keeps crashing - Click Play Store

  • In the search bar, type "CapCut" and select it from the list of results.
  • Tap the Install button to download and install CapCut on your device.

Why CapCut keeps crashing - Install CapCut

For iOS users:

  • From your device's home screen, locate the CapCut app.
  • Tap and hold the CapCut app. The apps on the screen will start to shake, and a small “X” will appear on the top left corner of all the apps that can be uninstalled.
  • Tap the “X” on the CapCut app. A pop-up will appear asking for confirmation. Tap Delete (or Uninstall) to remove the app from your device.
  • Once the app is uninstalled, open the App Store.
  • Tap the search icon at the bottom of the screen and type "CapCut" into the search bar.
  • From the list of search results, tap Get next to CapCut to download and install it on your device.

During the reinstallation process, ensure that you have a sturdy internet connection to avoid any errors. If the issue persists even after reinstallation, reach out to the app's customer support for further assistance.


In summary, the issue of CapCut crashing is a common problem experienced by many users. It is worth understanding that the reasons for this unexpected behavior can vary, but there are several recurring causes. From device limitations like limited storage and RAM to software-related issues such as outdated operating systems or non-updated apps, users may find the CapCut app closing on its own as a result.

But despite these concerns, there's no need for despair. The identified issues can be easily addressed with different troubleshooting methods. This usually involves routine maintenance of your device's resources or keeping CapCut and your mobile operating system regularly updated. In fact, there's a potential silver lining here: these annoying app crashes can leave us better-versed in the digital upkeep of our devices.

Many of us rely on CapCut and software like it, not just for fun, but for work or school-related projects. App crashes can be frustrating, but remember that understanding the 'why' aspect, as we have sought to do in this blog, is half the battle towards finding a fix. Furthermore, the CapCut team consistently works on app improvements, striving to make it seamless for all users. Until then, we continue to learn from our techie challenges and make the most of the digital tools in our hands. To a future of smooth, uninterrupted editing, we sign off hoping our insights have made your CapCut journey a bit smoother!